TERMS AND CONDITIONS EFFECTIVE 1 JULY 2021
(PLEASE READ OUR WEBSITE(S) TERMS AND CONDITIONS OF USE BEFORE CONTINUING TO BROWSE OR ORDER / USE SERVICES ON OUR WEBSITE(S).
THE USE OF OUR WEBSITE(S) IS GOVERNED BY THE TERMS AND CONDITIONS STIPULATED BELOW. BY USING ANY OF OUR WEBSITE(S) YOU AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS, INCLUDING ANY PRIVACY STATEMENTS (WHICH ARE DEEMED TO BE INCORPORATED IN THE TERMS AND CONDITIONS) THAT APPEAR ON THIS AND/OUR WEBSITE(S) INCLUDING ANY AMENDMENTS THERETO.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS YOU MUST IMMEDIATELY CEASE BROWSING OUR WEBSITE(S).
This Agreement ("Terms") sets out the terms and conditions that govern your use of Dantesco Hydraulic Engineering (Pty) Ltd products and services (such as website services), as well as any other services and/or goods offered by Dantesco Hydraulic Engineering (Pty) Ltd We hope that you find this information helpful.
By agreeing to these Terms, you also consent to the following policies applicable to, and accessible on, our websites:
Introduction
Important Notice
may limit the risk or liability of DANTESCO or a third party; and/or
may create risk or liability for the user; and/or
may compel the user to indemnify DANTESCO or a third party; and/or
serves as an acknowledgement, by the user, of a fact.
If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask DANTESCO to explain it to you before you accept the Terms and Conditions or continue using our Website(s).
Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit, or avoid any right or obligation, as the case may be, created for either you or DANTESCO in terms of the law.
DANTESCO permits the use of our Website(s) subject to the Terms and Conditions. BY USING OUR WEBSITE(S) IN ANY WAY, YOU SHALL BE DEEMED TO HAVE ACCEPTED ALL THE TERMS AND CONDITIONS UNCONDITIONALLY. You must not use our Website(s) if you do not agree to the Terms and Conditions.
Refunds
3.10. Collection or acceptance of refunded/returned services and/or goods by DANTESCO, even where the consumer believes it has a statutory right to return goods, does not constitute acceptance of liability by the DANTESCO.
Conclusion of sales and availability of stock
Registered users may place orders for services and/or goods, which DANTESCO or the Third-Party Seller may accept or reject. Whether or not DANTESCO or the Third-Party Seller accepts an order depends on the availability of services and/or goods, correctness of the information relating to the services and/or goods (including without limitation the price) and receipt of payment or payment authorisation by DANTESCO for the services and/or goods.
NOTE: DANTESCO or the Third-Party Seller will indicate the acceptance of your order by delivering the services and/or goods by electronic means to you or allowing you to collect them by electronic means, and only at that point will an agreement of sale between you and DANTESCO or the Third-Party Seller come into effect (the “Sale”). This is regardless of any communication from DANTESCO stating that your order or payment has been confirmed. DANTESCO will indicate the rejection of your order (by DANTESCO itself or the Third-Party Seller) by cancelling it and, as soon as possible thereafter, crediting the amount to your profile or refunding you for any amount already paid, where applicable.
Prior to delivery or your collection of the services and/or goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the services and/or Goods, you may return the services and/or Goods only in accordance with the Returns Policy.
You acknowledge that stock of all services and/or goods on offer are limited and that pricing may change at any time without notice to you. In the case of services and/or goods for sale by DANTESCO, DANTESCO will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on our Website(s). However, we cannot guarantee the availability of stock. When services and/or goods are no longer available after you have placed an order, DANTESCO will notify you and you will be entitled to a credit, or a refund of any amount already paid by you for such services and/or Goods.
In the case of services and/or Goods for sale by a Third-Party Seller, DANTESCO relies on inventory information supplied by the relevant Third-Party Seller and DANTESCO accordingly bears no liability for any inaccuracies in the information supplied to it. Consequently, should you order any services and/or Goods from a Third-Party Seller which are in fact sold-out, any resulting dispute should be resolved as set out in these Terms and Conditions.
Certain services and/or Goods may not be purchased for resale. Should we suspect that any such services and/or Goods are being purchased for sale, we are entitled to cancel your order immediately on notice to you. If you like to resell our services and/or products, feel free to contact us.
Errors
We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of services and/or Goods on our Website(s). However, should there be any errors of whatsoever nature on our Website(s) (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.
DANTESCO shall not be bound by any incorrect information regarding our services and/or Goods displayed on any third-party websites.
Privacy policy
We respect your privacy and will take reasonable measures to protect it in accordance with POPI.
All calls made to a DANTESCO designated telephone number are recorded for security and quality reasons. The aforesaid remains subject to our Privacy and POPI policies.
Should you decide to register as a user on our Website(s), we may require you to provide us with personal information which includes but is not limited to -
Your full name and surname;
Company details;
your email address;
your physical address;
your mobile number; and
your Identification and/or Passport number, etc.
Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.
You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
Subject to the below and your consent, the purpose of gathering/processing and storing your personal information is as follows:
We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, an order of the court or legal process served on us, or to protect and defend our rights or property. In the event of fraudulent online payment, DANTESCO is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
We will ensure that all our employees, third-party service providers, divisions, affiliates, and partners (including their employees and third-party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation to your personal information.
Ratings and Reviews: When you provide a rating, testimonial, or review of a service and/or Goods, you consent to us using the rating, testimonial, or review as we deem fit, including without limitation on our Website(s), in newsletters or other marketing material. The details that will appear next to that rating or review is your First Name and Last Name, your Service / Goods, and Date of rating / review / testimonial. If you do not agree to this, please inform us immediately or alternatively kindly do not put any ratings or reviews on our Website(s). Notwithstanding, we encourage all clients to submit their reviews and ratings regarding our services as without feedback we will not be able to meet the constant changing client needs. Kindly note, that we will not display any of your contact details, with a rating or review.
We will -
treat your personal information as strictly confidential, save where we are entitled to share it as set out in this policy;
take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure, or access;
provide you with access to your personal information to view and/or update personal details;
promptly notify you if we become aware of any unauthorised use, disclosure, or processing of your personal information;
provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
upon your request, promptly return or destroy any and all of your personal information in our possession or control, save for that which we are legally obliged to retain.
We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.
DANTESCO undertakes never to sell or make your personal information available to any third party other than as provided for in this policy.
Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.
If you disclose your personal information to a third party, such as an entity which operates a website or service linked to our Website(s) or anyone other than DANTESCO, DANTESCO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.
Changes to these Terms and Conditions
DANTESCO may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, our Website(s).
Any such change will only apply to your use of our Website(s) AFTER the change is displayed on our Website(s). If you use our Website(s) after such amended Terms and Conditions have been displayed on our Website(s), you will be deemed to have read and accepted such changes.
Electronic communications
When you visit our Website(s) or send emails to us, you will be requested to provided consent to receive communications from us or any of our divisions, affiliates, or partners electronically in accordance with our privacy policy.
Consent can be revoked at any time by providing us with written notice, further;
The “unsubscribe” feature on our communication can be utilised.
Ownership and copyright
The contents of the Website(s) and/or, including any material, information, data, software, icons, text, graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos, trademarks, designs, and service marks which are displayed on or incorporated in our Website(s) and/or (“Website Content”) are protected by law, including but not limited to copyright and trademark law. our Website(s) Content is the property of DANTESCO, its advertisers and/or sponsors and/or is licensed to DANTESCO.
You will not acquire any right, title, or interest in or to our Website(s) or our Website(s) Content.
Any use, distribution or reproduction of our Website(s) Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law.
Where any of our Website(s) Content has been licensed to DANTESCO or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time, and you agree to comply with such third-party terms and conditions.
Disclaimer
The use of our Website(s) is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of our Website(s) or reliance on any information on our Website(s).
Whilst DANTESCO takes reasonable measures to ensure that the content of our Website(s) is accurate and complete, DANTESCO makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability, or functionality of our Website(s) or as to the accuracy, completeness, or reliability of any information on our Website(s). If any such representations or warranties are made by DANTESCO representatives, DANTESCO shall not be bound thereby.
DANTESCO rejects liability for any damage, loss, or expenses, whether direct, indirect, or consequential in nature, arising out of or in connection with your access to or use of our Website(s) and/or any content therein unless otherwise provided by law.
Any views or statements made or expressed on our Website(s) are not necessarily the views of DANTESCO, its directors, employees and/or agents.
The views, opinions, discussions, recommendations, comments, teachings, findings, advice, criticism and/or any actions taken relating to the purchase, transfer of any of the above related services and/or products are those of DANTESCO only and do not reflect nor do they represent that any official legislation, regulations, policies, or positions are fully complied with.
Although DANTESCO, its employee, subcontractors, agent and/or representatives always strive to provide information on the background, procedures, advantages, and the responsibilities of the various parties involved relating to this service, we do not warrant the accuracy, effectiveness, and regulatory compliance of any service and/or product provided by DANTESCO has provided, is in the process of providing or will provide in the future.
In addition to the disclaimers contained elsewhere in these Terms and Conditions, DANTESCO also makes no warranty or representation, whether express or implied, that the information or files available on our Website(s) are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm, or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of DANTESCO , its employees, agents, or authorised representatives. DANTESCO thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of our Website(s).
Linking to third party websites
Our Website(s) may contain links or references to other websites (“Third Party Websites”) which are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third-Party Websites and DANTESCO is not responsible for the practices and/or privacy policies of those Third-Party Websites or the “cookies” that those sites may use.
Notwithstanding the fact that our Website(s) may refer to or provide links to Third Party Websites, your use of such Third-Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect, or consequential, arising from your use of such Third-Party Websites or your reliance on any information contained therein.
Limitation of liability
DANTESCO cannot be held liable for any inaccurate information published on our Website(s) and/or any incorrect prices displayed on our Website(s), save where such liability arises from the gross negligence or wilful misconduct of DANTESCO, its employees, agents, or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors.
DANTESCO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, OUR WEBSITE(S) OR THE CONTENT CONTAINED IN OUR WEBSITE(S); OR YOUR INABILITY TO USE OUR WEBSITE(S), AND/OR UNLAWFUL ACTIVITY ON OUR WEBSITE(S) AND/OR ANY LINKED THIRD-PARTY WEBSITE.
YOU HEREBY INDEMNIFY DANTESCO AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF OUR WEBSITE(S) AND/OR ANY LINKED THIRD-PARTY WEBSITE.
YOU HEREBY INDEMNIFY DANTESCO AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF CONSULTATIONS OFFERED BY DANTESCO BEING IT TELEPHONIC, FACE TO FACE OR PER ELECTRONIC COMMUNICATION.
Availability and termination
We will use reasonable endeavours to maintain the availability of our Website(s), except during scheduled maintenance periods, and are entitled to discontinue providing our Website(s) or any part thereof with or without notice to you.
DANTESCO may in its sole discretion terminate, suspend, and modify our Website(s), with or without notice to you. You agree that DANTESCO will not be liable to you in the event that it chooses to suspend, modify, or terminate our Website(s) other than for processing any orders made by you prior to such time, to the extent possible.
If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods and/or Services, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to our Website(s) without any prejudice to any claims for damages or otherwise that we may have against you.
DANTESCO is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing our Website(s), to blacklist you on its database (including suspending or terminating your access to our Website(s)), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and DANTESCO, in whole or in part, on notice to you. DANTESCO shall only be liable to refund monies already paid by you (see DANTESCO Returns Policy in this regard) and accepts no other liability which may arise as a result of such blacklisting and/or refusal to process any order.
At any time, you can choose to stop using our Website(s), with notice to DANTESCO .
Governing law and jurisdiction
These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of our Website(s) will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications, or the like instituted by either party against the other, arising from any of these Terms and Conditions.
IN THE EVENT OF ANY DISPUTE ARISING BETWEEN YOU AND DANTESCO, BY YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS YOU CONSENT TO THE EXCLUSIVE JURISDICTION OF THE REGIONAL COURT, BELLVILLE, CAPE TOWN OF THE REPUBLIC OF SOUTH AFRICA NOTWITHSTANDING THAT THE QUANTUM IN THE ACTION OR PROCEEDINGS MAY OTHERWISE FALL BELOW THE MONETARY JURISDICTION OF THAT COURT.
Nothing in this clause or the Terms and Conditions limits your right to approach any court, tribunal, or forum of competent jurisdiction.
Notices
DANTESCO hereby selects:
206 Eureka Street; Pomona; Kempton Park; 1619
as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions (“legal address”). DANTESCO may change this address from time to time by updating these Terms and Conditions.
You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address by giving DANTESCO not less than 7 days’ notice in writing.
Notices must be sent either by hand, prepaid registered post, or email and must be in English. All notices sent -
by hand will be deemed to have been received on the date of delivery;
by prepaid registered post, will be deemed to have been received when we sign acknowledge of such registered delivery notice.
by email will be deemed to have been on the date indicated in the “Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an email has been received.
Information
Full name: DANTESCO, a private company registered in South Africa with registration number 2017/066079/07.
Main business: Engineering
The physical address for receipt of legal service (also postal):
206 Eureka Street; Pomona; Kempton Park; 1619
Office bearers: Ryan Hylton Winnan and Markus Botha
Phone number: 071 473 5159
Email address: info@dantesco.co.za
PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from our website.
General
DANTESCO may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of our Website(s) or the user’s right to use our Website(s) or any of its contents subject to us processing any orders then already made by you.
You may not cede, assign, or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.
Any failure on the part of you or DANTESCO to enforce any right in terms hereof shall not constitute a waiver of that right.
If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
No indulgence, extension of time, relaxation, or latitude which any party may show grant or allow to the other shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
These Terms and Conditions contain the whole agreement between you and DANTESCO’, and no other warranty or undertaking is valid unless contained in this document between the parties.
In the event that you need to contact DANTESCO’ for purposes related to these Terms and Conditions, please use the following: Email: info@dantesco.co.za